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Policies

We seek to offer you the best possible service. In this sense, we establish a set of policies that guarantee you and our other clients a comfortable and pleasant experience. Please be sure to read and note the following points:

Cono del tráfico

Disclaimer

Pricing is based on time, hair length and product used to perform each service. Pricing is subject to increase if additional time or product is needed to accommodate your particular hair needs. If you have any questions on specific pricing, then we urge you to ask your stylist for pricing prior to your service.

Padre e hijo

Children

In order to maintain a relaxing environment, as well as insurance purposes, we ask that you please leave your children at home unless they have an appointment.

Billetes de banco

Deposits

Some salon services require a non-refundable deposit to reserve the appointment. This time is reserved exclusively for you. The courtesy of a 24-hour notice is appreciated. Failure to give a 24-hour notice of cancellation or rescheduling will result in the loss of your deposit.

Día de spa

Appointments and Arrival

We recommend that you make all appointments in advance to ensure stylist availability, as well as to secure the time that works best for your schedule. Please remember to book your next appointment before leaving. Please arrive 10 minutes before your scheduled appointment time,

Gato blanco

Pets

For the comfort and safety of all of our guests, please do not bring pets into our salon.

Compra con tarjeta de crédito

Payment

Payment is made at the end of your visit, at the front desk reception area. We accept MasterCard, Visa, Discover or cash.

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